High performance Order Management System: a seamless experience, efficient execution

Unify your processes to provide a better customer experience with high efficiency, all with an integrated approach.

Request Demo

The implementation of a high performance OMS by Kbrw has given us the flexibility to increase our omnichannel strategy in our different markets, but also to be more responsive to our customers' needs and ensure the best possible experience

Former Business Application Manager, ETAM Emilie Barbato

We differentiate ourselves by selling one of the biggest product range on the French market. Kbrw’ OMS has effectively helped us reduce shortage and substitution and that has created tremendous value for us.

E-commerce operations manager, Cora Laurent Gheux

Create great customer experiences and improve your operational efficiency with high-performance, fully-integrated software

Group_527_0e5f3640c5

Why is a high-performance Order Management System key to your supply chain success?

The smooth integration of an Order Management System is just as vital to its success as its business and operational capabilities. A solution built for successful integration makes the process so much easier.

Best-in-class order management performance by Kbrw

Kbrw gives you that best-in-class performance. Our OMS comfortably processes the very largest volumes of transactions in even the most complex IT environments.

x5

Order processing speed up to 5 times faster than our competition

€30.8bn

More than €30,8bn of Gross Merchandise Value managed for our clients

123

Leading deployment track record in 123 countries.

16,500

More than 16,500 inventory locations integrated

ETOILE_BADGE_0fc8c963de

Deliver ultimate customer experiences

Discover how our OMS improves sales and conversions, and makes cutting-edge customer experiences possible

Supply_ea7caa2488

Optimise your supply chain management

Find out how Kbrw’s high-performance OMS enables seamless supply chain management
and optimised operations

Simplify_807234deba

Simplify omnichannel commerce IT

Learn how Kbrw’s Order Management System makes omnichannel-related IT easier for you

Key benefits of Kbrw’s high performance OMS

Fast_Time_To_Value_28c28453a2

Rapidtime-to-value

Deploy in record-breaking time and provide agility to your business

ROI_6b8eb7311e

Increased ROI

Creates new value through improvements to your business capabilities

Group_2e8e89991a

Frictionless enhancement

Extends your existing capabilities and improves what you're already doing

Group_562_7470008b58

Technical excellence

Delivers the best technical performance of any OMS

Cost_Verticalisation_b2d81b211d

Cost verticalisation

Provides increased control over your supply chain and improves resilience

Continuous_Improvement_acefb51423

KPIs for improvement

Records a wide variety of business-oriented metrics & KPIs

Omni-inventory sync: a single source of truth

Omni_Inventory_Sync_76554e2ef6

Omni-inventory sync: a single source of truth

Enjoy real-time visibility of all your inventory, wherever it is - including in customers’ baskets. Deliver the right experience every time for omnichannel customers.

Smart orchestration

Orchestration_4dc87197f1

Smart orchestration

Orchestrate operations from end-to-end by creating powerful, seamless order routes and flows. Set rules to create a comprehensive system that executes processes and policies flawlessly.

In-store service portal

In_Store_Service_Portal_cc97e82fea

In-store service portal

Equip your bricks-and-mortar sales representatives with a powerful in-store service portal. Help them conclude sales successfully, with a tool that they will appreciate using.

Customer service portals

Customer_Service_Portals_3e93a84230

Customer service portals

Customer service and customer satisfaction are crucial because they directly impact sales. Improve the experiences you deliver with dedicated portals that guarantee an overall service upgrade, for your customers and business.

Omni_Inventory_Sync_76554e2ef6

Omni-inventory sync: a single source of truth

Enjoy real-time visibility of all your inventory, wherever it is - including in customers’ baskets. Deliver the right experience every time for omnichannel customers.

Orchestration_4dc87197f1

Smart orchestration

Orchestrate operations from end-to-end by creating powerful, seamless order routes and flows. Set rules to create a comprehensive system that executes processes and policies flawlessly.

In_Store_Service_Portal_cc97e82fea

In-store service portal

Equip your bricks-and-mortar sales representatives with a powerful in-store service portal. Help them conclude sales successfully, with a tool that they will appreciate using.

Customer_Service_Portals_3e93a84230

Customer service portals

Customer service and customer satisfaction are crucial because they directly impact sales. Improve the experiences you deliver with dedicated portals that guarantee an overall service upgrade, for your customers and business.

Warehouse_8575102d79

Omni-inventory sync

Real-time visibility providing single version of truth of all your inventories

Orchestration_dabb851e0d

Orchestration

End-to-end order management and execution

OMS_57f5ee04a8

Fulfilment

Smart order-routing and flow-orchestration

Order_capture_b416833e02

In-Store Service Portal

Powerful tool that your in-store sales reps love to use

Customer_service_portal_e10b88dd43

Customer Service Portal

Upgrade your customer service and improve customer satisfaction

Business_control_tower_2_d25b791bd7

Business control tower

Oversee your business operations and monitor your system performance

Contact us

Newsletter_1_013086a380