High performance Order Management System: a seamless experience, efficient execution
Unify your processes to provide a better customer experience with high efficiency, all with an integrated approach.
Create great customer experiences and improve your operational efficiency with high-performance, fully-integrated software
Why is a high-performance Order Management System key to your supply chain success?
An Order Management System is essential to making omnichannel magic happen. It supports new customer journeys, hosts critical data about your order and inventory, and orchestrates the crucial workflows of your operations. Best-in-class performance is key; your business relies on it.
Best-in-class order management performance by Kbrw
Kbrw gives you that best-in-class performance. Our OMS comfortably processes the very largest volumes of transactions in even the most complex IT environments.
x5
Order processing speed up to 5 times faster than our competition
€30.8bn
More than €30,8bn of Gross Merchandise Value managed
for our clients
123
Leading deployment track record in 123 countries.
16,500
Number of inventory points integrated globally
Deliver ultimate customer experiences
Discover how our OMS improves sales and conversions, and makes cutting-edge customer experiences possible
Optimise your supply chain management
Find out how Kbrw’s high-performance OMS enables seamless supply chain management
and optimised operations
Simplify omnichannel commerce IT
Learn how Kbrw’s Order Management System makes omnichannel-related IT easier for you
Key benefits of Kbrw’s high performance OMS
Rapid
time-to-value
Deploy in record-breaking time and provide agility to your business
Increased
ROI
Creates new value through improvements to your business capabilities
Frictionless
enhancement
Extends your existing capabilities and improves what you're already doing
Technical
excellence
Delivers the best technical performance of any OMS
Cost
verticalisation
Provides increased control over your supply chain and improves resilience
KPIs for
improvement
Records a wide variety of business-oriented metrics & KPIs
Powerful Kbrw Order Management Suite
Omni-inventory sync
Real-time visibility providing single version of truth of all your inventories
Orchestration
End-to-end order management and execution
Fulfilment
Smart order-routing and flow-orchestration
In-Store Service Portal
Powerful tool that your in-store sales reps love to use
Customer Service Portal
Upgrade your customer service and improve customer satisfaction
Business control tower
Oversee your business operations and monitor your system performance
Omni-inventory sync: a single source of truth
Enjoy real-time visibility of all your inventory, wherever it is - including in customers’ baskets. Deliver the right experience every time for omnichannel customers.
Smart orchestration
Orchestrate operations from end-to-end by creating powerful, seamless order routes and flows. Set rules to create a comprehensive system that executes processes and policies flawlessly.
In-store service portal
Equip your bricks-and-mortar sales representatives with a powerful in-store service portal. Help them conclude sales successfully, with a tool that they will appreciate using.
Customer service portals
Customer service and customer satisfaction are crucial because they directly impact sales. Improve the experiences you deliver with dedicated portals that guarantee an overall service upgrade, for your customers and business.
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