OMS for Industry & Distribution: Flow and Performance

Build up resilience and capture new growth opportunities

Disruption in engineering, supply, production and operations costs $443Bn in missed annual revenue growth to industrial companies
Resiliency in the Making report, Accenture

Industrial manufacturers and 3PLs face volatile demand, multi-site complexity, and strict SLAs. Kbrw serves as a fulfillment orchestration & execution layer so you can sense, decide and act in real time, centralizing order logic as governed policies and roll out changes progressively. Improve OTIF, cut lead time, and scale by testing policies safely, and promoting what works across sites without replatforming.

Improve lines/hour rate, pick/pack lead time and OTIF.

👉 Hit throughput targets with dynamic routing & fulfillment policies (sandboxed and versioned)
👉 Protect SLAs with real-time ATP/ETA and automated re-source/re-allocate/substitute flows
👉 Make better decisions with unified, real-time views of inventory and production status across your entire network
👉 Access your extended supply chain by linking all operational stakeholders and their critical master data to a single orchestration platform
👉 Facilitate the orchestration of forward and reverse logistics by synchronizing all operational master data and inventory truths (virtual pools, dynamic ATP, inbound/returns visibility).

Improve conversion and perfect-order rate

👉 Capture omnichannel orders and sales and launch new customer journeys easily and freely, without touching systems of record
👉 Accelerate sales operations processes and offer your teams real-time information on availability and promise capability
👉 Increase customer satisfaction by exposing one reliable promise from portal to delivery and offering better, real-time information to customers
👉 Unify aftersales orchestration for returns, repairs, spares, and second-hand
👉 Unify product and services order flows in a single platform to orchestrate service entitlements, parts delivery, field interventions, etc.

Reduce change lead-time, lower incident risk and integration effort

👉 Add agility alongside your ERP: centralize order logic as governed policies, not fragile customizations
👉 Simplify your architecture by implementing a centralized orchestration layer, harmonizing and standardizing order logic and integrations across the entire order fulfillment journey
👉 Provide autonomy and agility to CX and Supply Chain teams through an easy-to-use, intuitive tool that lets you choose the level of configuration flexibility you want to give business stakeholders
👉 Scale seamlessly thanks to microservices and composable orchestration, with progressive rollout and reference integrations to cut risk and time-to change.

They chose Kbrw

✅ 24h delivery of spare parts

✅ 6 days gained in time-to-market second-hand vehicles

✅ End-to-end traceability of second-hand cars

✅ x2 in order processing efficiency

✅ Reduced inventory costs and shortages

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✅ Order fulfillment reduced from 48h to 24h

✅ Enhanced productivity and inventory reliability

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✅ 99% of orders orchestrated automatically

✅ 4 months initial deployment

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Omnichannel Execution Solutions for Industrials

Keep every promise across industrial networks & 3PLs

Order Management

Automated orchestration with Promise & ATP, allocation & re-promise management

Order Capture

Omnichannel order capture and customer journeys management

Returns & Reverse logistics Smoother management and traceability of reverse flows, returns & circular economy

Warehouse Management

Local inventory management and pick/pack lead-time optimization

Store Inventory & Fulfillment Local stock reliability and BOPIS/SFS accuracy & speed, in-store picking

Smart Steering Real-time monitoring, reporting, alerting and playbooks on operations

They're talking about our OMS for Industrials

“Kbrw seemed to us to be the best partner to develop our information systems and quickly tackle how we order out-of-stock spare parts… With their help, we will attain our goal of providing a top-class service level.”

Christophe MusyPSA Aftermarket Director

FAQ - Kbrw for Manufacturing, Wholesale & 3PL Order Management & Omnichannel Execution

What is Kbrw’s Order Management & Omnichannel Execution solution for industrials?

Kbrw provides a real-time orchestration layer that sits alongside your ERP to centralize and govern order logic, improve fulfillment performance, and strengthen collaboration across your extended supply chain. It enables manufacturers, wholesalers, and 3PLs to sense, decide, and act instantly by orchestrating inventory, orders, execution, and exceptions without replatforming existing systems.

How does Kbrw help operations and supply chain teams improve performance?

Operational teams gain unified, real-time visibility over inventory, production status, and logistics across all sites and partners. Dynamic routing and fulfillment policies help increase throughput and OTIF, while automated re-source, re-allocate, or substitute flows protect SLAs. Teams can test policy changes safely, roll out improvements progressively, and scale orchestration logic consistently across their network.

How does the solution improve customer experience for B2B buyers?

Kbrw enables organizations to launch new customer journeys quickly, capture omnichannel orders seamlessly, and surface a single reliable promise from portal to delivery. Real-time ATP/ETA improves conversion and perfect-order rate, while unified aftersales flows enhance the management of returns, repairs, spares, and second-hand operations, all contributing to higher satisfaction and trust.

What value does Kbrw bring to IT teams? IT teams reduce change lead-time and complexity by replacing custom ERP logic with governed, versioned orchestration policies. Kbrw standardizes integrations and order flows across the enterprise, allowing for safer deployments, microservices-based scalability, and reduced incident risk. Business teams gain autonomy through intuitive configuration tools, while IT maintains control over governance and performance.

What business results can organizations expect from adopting Kbrw?

Industrial companies and 3PLs using Kbrw report major improvements such as:

Higher OTIF and faster order processing
Reduced inventory shortages and better stock reliability
Centralized orchestration for 99%+ of orders
Faster deployment cycles and quick time-to-value (weeks, not months)
End-to-end traceability, improved aftersales operations, and better circular economy flows

Companies like Stellantis, Michelin, RRG, and C-Log trust Kbrw to make their supply chain a competitive advantage.

Order Management Solutions for Manufacturing, Wholesale & 3PL

Build up resilience and capture new growth opportunities

Benefits of Kbrw’s Order Management Solution for Industrials

They chose Kbrw

Omnichannel Execution Solutions for Industrials

Turn your Supply Chain into a competitive advantage

Why should Industrials choose Kbrw?

They're talking about our OMS for Industrials

Features & Capabilities for manufacturers, wholesalers and third-party logistics

Omnichannel Order Capture

Promising & Availability Management

Order Execution Optimization

Unified Inventory Management

Global & Local Fulfilment Orchestration

Product & Financial Traceability

Circular Economy

KPIs & Reporting

Contact us to improve your order execution and inventory management

FAQ - Kbrw for Manufacturing, Wholesale & 3PL Order Management & Omnichannel Execution