Order Management 2025: Discover the global insights shaping the future of order management.
With AI moving mainstream, modular architectures, and B2B complexity accelerating, the IHL study highlights why OMS is central to retail and enterprise growth.
Beyond performance, the report shows how OMS platforms embed sustainability, transparency, and future-ready innovation.
For retailers, brands, and logistics players, this study is essential to understand market shifts, evaluate technology choices, and gain a roadmap for competitive advantage.
Noticable trends & market momentums
The IHL Order Management Market Study 2025 reveals how OMS platforms have become the strategic backbone of modern commerce. OMS now links inventory, logistics, and customer experience in real time.
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Increasing AI adoption
AI has moved from experimental to mainstream, powering real-time decision-making
B2B expansion
Vendors such as Kbrw increasingly support complex supply chain networks and multi-party logistics models
Sustainability & Transparency
OMS platforms now embed ESG, and circular commerce flows as well as transparency, traceability and compliance features
Performance & Scalability
Up to 815,000 orders per minute in test, 31,778 in production, with 99.995% uptime; proven in global deployments.
Tier I in FDCM
Recognized for advanced capabilities including expiration-date handling, substitutions, specialized order fulfillment, and anti-waste use cases.
B2B Leadership
Driving operational resilience and supply chain orchestration for bulk orders, VMI, and extended supply models.
