Tackling the challenges of grocery omnichannel distribution
How 4 grocery retailers boosted their e-commerce sales through better order and inventory management
Discover in this ebook the strategies implemented by successful grocery retailers to thrive in an omnichannel environment, both improving customer experience and optimizing their supply chain. See how they rose up to their own challenges through better inventory and order management:
- making the customer promise more reliable and reducing stock-outs
- delivering the best digital customer experience and wide product offer
- optimising omnichannel orders preparation in-store
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Why has omnichannel become essential for grocery retail?
Because today’s shoppers expect seamless experiences across all channels—accurate product information, real-time inventory, consistent delivery promises, flexible returns, and personalized services.
What are the main obstacles to efficient omnichannel execution?
Siloed IT systems, lack of real-time visibility on inventory, growing logistics complexity, and rigid business processes often hinder performance and flexibility.
How does an OMS unlock omnichannel potential?
A modern Order Management System unifies data and operations across all channels, enabling intelligent order and return orchestration while connecting supply chain, commerce, and IT teams around a shared execution model.
What concrete benefits can retailers expect?
Improved operational control, higher customer satisfaction, reduced stockouts, greater agility, and the ability to evolve their retail model without overhauling existing infrastructure.